Sovata — gynaecology, fertility & skin

Dear Tamas, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the elevator and sincerely apologize for the inconvenience caused by the longer waiting times. We are pleased to inform you that both of our elevators are now fully operational, as they have recently been replaced with new, more modern and efficient units. ( since yesterday) Thank you as well for your helpful suggestion regarding bathrobe sizes. Your recommendation is very valuable to us, and we will certainly take it into consideration in order to further improve our guests’ comfort. We are glad to hear that overall your stay was enjoyable, and we hope to have the pleasure of welcoming you again in the future. Kind regards, Melinda Fulop Quality manager

Dear Luminita, Thank you very much for your kind message. We are pleased to hear that everything was very good during your stay. Thank you for your suggestion. We will discuss with our reservation team to include detailed access information in our reservation confirmation emails, along with a map or clear directions to the hotel. We will also clearly mention that access to Brădet is different from Sovata, as the routes are not the same and this can be important for guests traveling by car. We truly appreciate your feedback, as it helps us improve our communication and services for future guests. Kind regards, Melinda Fulop Quality manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melinda Fulop Quality manager